Overpromise and Overdeliver: The Secrets of Unshakable Customer Loyalty by Rick Barrera pdf epub fb2

Title: Overpromise and Overdeliver: The Secrets of Unshakable Customer Loyalty
ISBN: 1591840619
ISBN13: 978-1591840619
Other Formats: azw mbr txt rtf
Pages: 240 pages
Publisher: Portfolio Hardcover (December 29, 2004)
Language: English
Category: Business & Money
Size PDF version: 1660 kb
Size EPUB version: 1269 kb
Subcategory: Marketing & Sales
FREE Download links
- 1660 downloads at 24 mb/s
PDF version
- 1269 downloads at 22 mb/s
FB2 version
- 1291 downloads at 19 mb/s
EPUB version
Presenting the stories of successful companies who rose out of virtual obscurity to dominate their markets, a guide to creating market differentiation by exceeding customer expectations outlines the author's TouchPoint Branding philosophies, in a volume complemented by a CD of supplemental materials and a software-driven study guide. 30,000 first printing.