Crisp: Beyond Customer Service, Revised Edition: Effective Programs for Retaining Your Customers (Fifty-Minute Series Book) pdf epub fb2

Crisp: Beyond Customer Service, Revised Edition: Effective Programs for Retaining Your Customers (Fifty-Minute Series Book) by Richard Gerson pdf epub fb2

Crisp: Beyond Customer Service, Revised Edition: Effective Programs for Retaining Your Customers (Fifty-Minute Series Book) Author: Richard Gerson
Title: Crisp: Beyond Customer Service, Revised Edition: Effective Programs for Retaining Your Customers (Fifty-Minute Series Book)
ISBN: 1560524618
ISBN13: 978-1560524618
Other Formats: azw mbr docx mobi
Pages: 120 pages
Publisher: Crisp Learning; 2 edition (February 17, 1998)
Language: English
Category: Business & Money
Size PDF version: 1813 kb
Size EPUB version: 1608 kb
Subcategory: Processes & Infrastructure




This book can help you and your organization go beyond customer service to retain and satisfy established clientele. Within this self-study guide are 50 useful tips to increase customer satisfaction, generate meaningful feedback, and develop loyalty.